Central Va. BBB issues alert

Many complaints against online retailer

WRVA News
February 11, 2020 - 3:01 pm
Money

(WRVA News Staff)

Categories: 

(RICHMOND, Va. - www.newsradiowrva.com) – BBB serving Central Virginia (BBB-CV) is issuing a consumer alert about what appears to be a Richmond-based online retailer allegedly selling hugely discounted name brand products, and using at least 36 different websites with the same contact information.

The company came to BBB-CV’s attention a couple weeks ago, initially through BBB Scamtracker®, followed by multiple consumer complaints filed (BBB is awaiting responses to these complaints). The complaints state products were ordered and either never received, or items received were of much less value than what was ordered. An example? One customer alleged to have ordered a Roku TV, and received "counterfeit sunglasses" instead of the TV. Customers also state that once the order is placed and paid for, they’re not able to get in contact with the company.

“We’ve concerns about this online retailer. If it sounds too good to be true, it probably is,” said Barry N. Moore, President & CEO of BBB serving Central Virginia. “Buyer better beware,” Moore added.

Here are a few of the websites BBB is concerned about:

·                     https://www.cottonesale.com/contact

·                     https://www.eedwtes.com/contact

·                     https://www.muffeale.com/

·                     https://www.vanvatt.com/

·                     https://www.cattont.com/contact

·                     https://www.vascnes.com/contact

·                     https://www.durcory.com/

·                     https://www.hattaun.com/

·                     https://www.platotou.com/

If you’ve experienced a problem with one of these companies, BBB recommends reporting your complaint to the FBI Internet Crime Complaint Center at www.ic3.gov or the Federal Trade Commission at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

“We’ve learned of pretty incredulous offers like a new 54inch flat screen TV for $64, or extremely inexpensive name brand home décor, or power tools selling at pennies on the dollar. And many of the complaints concern products arriving that were not the items paid for---if anything ever shows up at all,” added Moore.