Credential Grace Period

Nationwide Verification System Outage Disrupted Driver’s License Transactions

April 27, 2018 - 3:37 pm
Categories: 

RICHMOND – At the direction of Governor Ralph Northam, the Virginia Department of Motor Vehicles
(DMV) extended the validity of Virginia credentials that expire between April 26-30, 2018 through May 4,
2018.


A nationwide verification system used to support driver’s licensing experienced two separate outages
during the afternoon of Thursday, April 26 and the morning of Friday, April 27. These outages prevented
DMV from conducting licensing transactions during these periods of time.


We appreciate our customers’ patience. The extensions will give affected customers added time to renew
prior to the new expiration date. DMV urges customers to renew before the new deadline.


The following Virginia DMV-issued credentials with expiration dates between April 26-30, 2018 are now
valid through May 4, 2018: driver’s licenses, commercial driver’s licenses and identification cards.


DMV notified law enforcement of the extended validity periods and asked for no-enforcement action for
any DMV-issued credential that expires between  April 26-30, 2018. Enforcement will resume after the
May 4, 2018 deadline.


Customers who can conduct their DMV business online are encouraged to use our website,
dmvNOW.com. More than 40 transactions are available online.